Terms and Conditions for Delivery

United States of America

Payment Methods

We accept MasterCard, and Visa. We accept Personal Checks upon bank approval. American Express and Discover Card are in the works, but we not there yet. Authorization is sought immediately (not a charge). Your card is charged only when the books are shipped.

Please note that information sent using our Secure Server is encrypted for transmission and retrieved under password by authorized personnel. FAX orders sent to 1-831-438-5335 are retrieved only by authorized staff.

Corporate and government Purchase Orders are taken (subject to acceptance). Complete the Order Form and fax your official Purchase Order to 1-831-438-5335.

Delivery

Shipping is by US Priority Mail in the USA which can take from 2-7 days. Most orders can be shipped the next working day after you place your order. Email us to request faster shipping. We will charge the actual delivery cost.

Local Taxes

We do NOT charge Sales Taxes to any customer outside California.

International Delivery and Taxes

Payment Methods

We accept MasterCard, and Visa. American Express and Discover Card are in the works, but we not there yet. Authorization is sought immediately (not a charge). Your card is charged only when the books are shipped.

Please note that information sent using our Secure Server is encrypted for transmission and retrieved under password by authorized personnel. FAX orders sent to 1-831-438-5335 are retrieved only by authorized staff.

Corporate and government Purchase Orders are taken (subject to acceptance). Complete the Order Form and fax your official Purchase Order to 01-831-438-5335.

General Terms

We are currently not accepting International Orders to other than Canada or Australia/NZ. We hope to add the EU soon, please inquire regarding that status.

We use USPS Global Priority Mail on most shipments.

We do not take any responsibility for taxes or resulting clearance charges levied on import of your order. For more information on the above, please contact your local Tax Services Office.

Canada

Delivery

We use regular airmail or DHL WorldMail to Canada as we find this most effective in minimizing Customs import delays. Neither of these carriers provides tracking or insurance of shipments to Canada. The high cost of airmail to Canada obliges us to add 10% to all Canadian orders to cover this extra cost.

If you require insurance, add a note to the Order Form.

Your credit card is charged when the books are shipped.

Taxes

We do not take any responsibility for taxes or resulting clearance charges levied on import of your order.

GST is applicable on the import of books. In most cases, no tax is charged on small packages. The Canadian Post Office does on occasion impose a C$5 clearance charge in addition to the applicable GST.

Schedule VII of Part IX of the Excise Tax Act creates consumption or sales tax lists items that will be non-taxable when imported to Canada. Section 7 of this schedule eliminates the GST on goods valued at not more than $20 and sent by mail or courier to a recipient in Canada, other than goods prescribed by regulation. Regulations set out four categories of imported goods that will be taxable, even if they are valued at less than $20: Books, newspapers, magazines, periodicals and any similar printed publications...

For more information on the above, please contact your local Tax Services Office.

Australia/New Zealand

Delivery

We use USPS Global Priority Mail on most shipments. Delivery is by your local mail carrier/postal service. This method is not tracked or insured. If you require insurance, please add a note in the comments section of the Order Form.

Your credit card is charged only when the books are shipped.

Many books can be shipped the next working day after you place your order.

Taxes

We do not take any responsibility for taxes or resulting clearance charges levied on import of your order.

As the items are sent directly to you from our US corporation, the GST taxing point arises when the goods arrive in Australia. You, the customer, are the importer of the goods for the purposes of GST. There is indication from the ATO that GST will not be collected:

For your future reference please note that some importations into Australia will not be subject to GST. ... The concession is available for goods sent by the postal system with a value not exceeding $1000. This is known as the 'screen free' concession.

We do not believe that GST is applicable on the import of books. The ATO has, at times, expressed otherwise. Books are supposed to be untaxed by The Berne Convention. In most cases, no tax is charged on small packages.

For the above reasons, we do NOT add GST to your order and do NOT provide a GST invoice.